English
Español
BYDZYNE INC. REFUND POLICY
Territory USA Only

All unopened, resalable product purchases are 100% refundable within 7 business days from the receipt of the package. Refund limitations:

  • 1. If product is opened, it may be returned for an 80% refund.
  • 2. Refunds are only applicable for a single opened item of each product type.

Return Process

  • 1. Submit a refund request through the Customer Support ticketing system within 7 business days from the receipt of the package.
  • 2. Customer Support will provide a RMA# and a return shipping address.
  • 3. Write the RMA# on the outside of your return package and include a copy of the original packing slip with your return (to help us expedite your refund).
  • 4. The return package must be postmarked within 7 business days of receipt of the RMA#.
  • 5. Once Corporate receives the returned product, a refund will be issued within 10 business days back to the original payment method. Note: the credit of the actual refund may vary depending on your bank or credit card company.
  • 6. As we are not liable for returned packages lost in transit, please insure your package accordingly

Defective or damaged product(s) may be replaced if the Company is notified within 3 business days of receipt.

  • 1. Submit a replacement request through the Customer Support ticketing system within 3 business days of receipt of the package.
  • 2. Once the replacement is approved, a return shipping label and Return Merchandise Authorization number (RMA#) will be provided.
  • 3. Write the RMA# on the outside of your return package and include a copy of the original packing slip with your return package to help us locate your original order.
  • 4. The return package must be postmarked within 7 business days of receipt of the RMA#.
  • 5. Once Corporate receives the returned product, the replacement product will be shipped within 7 business days, if inventory is available.

Phone: 1 (307) 429-0799 Email: support@ByDzyne.com

During the ByDzyneTM BETA period, you are privileged to be one of the first people on the planet to experience our products and financial rewards program. Although our doors are open to the public, please note we are using this BETA period to refine our processes & logistics, squash any bugs and perfect our systems as we work towards our official launch. As such, there may be interim delays with shipping & payment/commission processing in some markets. We value your feedback and thank you for your patience in advance. You are a ByDzyneTM pioneer and we appreciate you!